Terms of Service

Welcome to Laotaobao. By using or accessing this Website, you agree to be bound by the following Terms of Service. If you disagree with any of these terms, please cease using this platform.

1. Scope of service

Laotaobao provides integrated e-commerce services, including online shopping, product display, order processing, payment services, return and exchange support, and customer service.

2. User registration and account security

  • Registered users must provide true, accurate, and up-to-date personal information.
  • You are responsible for your account login credentials. If you discover any unauthorized use, please contact us immediately. We assume no liability for any losses resulting from the disclosure of your account information.

3. Product information and pricing

  • We strive to ensure the accuracy of product descriptions and images. However, due to differences in display devices and human interaction, color and dimensional discrepancies may occur.
  • Product prices on this site are based on the displayed information. Laotaobao reserves the right to adjust prices and inventory at any time and to cancel orders if we discover any errors in pricing or information.

4. Orders and payment

  • After submitting your order, you will receive a confirmation email. This does not constitute final acceptance. Laotaobao reserves the right to cancel your order if the item is out of stock or if there are any order issues.
  • We accept a variety of payment methods, including international credit cards, debit cards, and PayPal. All payment information is processed through secure, encrypted channels.

5. Shipping and risk transfer

  • All orders will be shipped within the specified timeframe, and detailed shipping information will be provided via Email.
  • Once your order is shipped, the shipping risk will be borne by the logistics provider. In the event of delays or loss, we will assist you in filing a complaint and tracking the shipment.

6. Returns and refunds

  • Please refer to the Return Policy for details on returns and exchanges. Generally, returns must be requested within 30 days of receipt, and the item must be in new, unused condition.
  • Laotaobao will cover shipping costs for returns or exchanges due to quality issues or incorrect shipment. Returns and exchanges for other reasons are the buyer's responsibility.
  • For eligible orders, refunds will be credited back to your original payment account.

7. Intellectual property protection

  • All text, images, videos, trademarks, and designs on this site are owned by Laotaobao and protected by copyright and intellectual property rights.
  • Unauthorized reproduction, dissemination, modification, or commercial use is prohibited.

8. User obligations

  • Users must use this Website legally and in compliance with regulations. They must not upload or disseminate any information that is illegal, false, harmful, or infringes upon the rights of others.
  • Users are responsible for all activities under their accounts and must ensure that the information they provide is valid.

9. Privacy and data protection

  • Laotaobao values user privacy. All collected information will be used solely for order processing, customer service, and platform optimization and will not be disclosed to unrelated third parties.
  • Users have the right to review, modify, or delete their personal information. For details, please refer to the Privacy Policy.

10. Disclaimer

  • While we strive to maintain the regular operation of the platform, we do not guarantee uninterrupted service at all times.
  • Laotaobao assumes no liability for losses caused by force majeure, third-party actions, or user misuse.
  • We also assume no liability for any consequences of use that are not due to product quality issues.

11. Modifications to terms

  • Laotaobao reserves the right to update these Terms at any time by posting them on the Website. Such updates will take effect immediately.
  • Users should regularly review the Terms of Service for the latest updates. Continued use of the Service after any updates constitutes acceptance of the changes.

12. Governing law and dispute resolution

  • These Terms shall be governed by the laws of the place where Laotaobao is registered.
  • Any disputes arising from the use of this Website shall first be resolved through negotiation between the parties. If no agreement is reached through negotiation, the dispute may be brought before a court of competent jurisdiction.

13. Contact information

If you have any questions or require assistance regarding the Terms of Service, please contact us through the following means:
Customer Service Email: laotaobao@hotmail.com
Customer Service Phone: +1 515-491-5082 (Business Hours: Monday to Friday, 10:00 AM - 6:00 PM)